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Terms & Conditions

Effective Date: August 2026 Procurement Facilitation Agreement

Welcome to Procure Mitra ("we," "our," or "us"), available at https://procuremitra.com. These Terms & Conditions govern your access to and use of our website, multi-step procurement forms, inquiry channels, and B2B sourcing services.

Key Takeaway: Procure Mitra operates strictly as a B2B procurement partner and sourcing facilitator. We match verified commercial buyers with accredited agricultural producers, processors, and wholesalers. We are not a direct seller or retail inventory holder.

1. Acceptance of Terms

By accessing our website, submitting procurement requirement forms, or engaging with our team via WhatsApp or email, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must refrain from using our services.

2. Services Description

Procure Mitra provides strategic B2B procurement facilitation for agricultural commodities, dry fruits, spices, and bulk food products:

  • Role as Facilitator: Procure Mitra acts as an expert procurement partner and marketplace intermediary. We evaluate buyer inquiries, conduct quality verification, aggregate supply, and match buyers with accredited sellers, wholesalers, and exporters.
  • Not a Direct Inventory Seller: Unless explicitly executed under a separate formal commercial purchase agreement signed by authorized signatories, Procure Mitra does not hold retail inventory or act as the direct seller of record for third-party merchandise.
  • Quotations & Estimates: Price estimates, product specifications, and fulfillment timelines provided on the site or via informal communication are advisory quotes subject to final confirmation in formal proforma invoices or sales contracts.

3. Use of Website

You agree to use our platform exclusively for legitimate B2B procurement inquiries and commercial intent:

  • You represent that you possess the authority to bind your business entity to commercial inquiries and agreements.
  • You agree not to submit fraudulent, misleading, or speculative requirement inquiries.
  • You shall not attempt to reverse engineer, scrape, automate form submissions, or disrupt our website infrastructure.

4. Requirement Submissions & Quotes

When submitting procurement requirement details through our website form or WhatsApp API:

  • Accuracy: You are responsible for ensuring that all specified product grades, target quantities, packaging requirements, and delivery timelines are accurate.
  • Non-Binding Requests: Submitting a requirement form constitutes an invitation to quote (RFQs) and does not automatically obligate Procure Mitra or any supplier to fulfill the request until a formal written purchase contract is finalized.
  • Price Fluctuations: Due to market volatility in agricultural commodities, quoted pricing remains valid strictly for the timeframe specified in your formal quotation document.

5. Intellectual Property

All content, branding, logos, design tokens, graphics, multi-step form workflows, and source code on procuremitra.com are the exclusive intellectual property of Procure Mitra and are protected by applicable Indian and international copyright, trademark, and intellectual property laws. Unauthorized copying or redistribution is strictly prohibited.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Procure Mitra shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from site usage, procurement delays, or market price fluctuations.
  • While we conduct thorough quality checks and vetting of all supplier partners, final product warranties, batch certifications, and legal guarantees rest with the respective producing or processing entity as stipulated in individual supply contracts.
  • We make no warranties regarding uninterrupted website access or instantaneous response times during peak market surges.

7. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any legal action, dispute, or proceeding arising out of or relating to these terms or your use of Procure Mitra's services shall be subject to the exclusive jurisdiction of the competent courts in India.

8. Changes to Terms

We reserve the right to revise or update these Terms & Conditions at any time without prior notice. Any modifications will become effective immediately upon posting the updated document on this website. Your continued use of the website following any changes signifies your acceptance of the updated terms.

9. Contact Us

If you have any questions or require clarification regarding these Terms & Conditions, please reach out to our legal and commercial compliance team: